What is System Integration?

Over the past several years we have seen a shift in what our clients are asking for. In many cases they’ve stopped asking for equipment and started asking for solutions to challenges in their environment. System integration involves interfacing different types of equipment and technologies, such as sound systems, telephone systems, video systems, security systems and data networks to create a single system with seamless operation. These new seamless systems are much more than the sum of their individual parts. These solutions are what we define as system integration.

Why do we believe that systems integration is the solution? Because retail clients have asked for their telephone system to be able to control the doors and the video system. Industrial clients have asked for their security system to be tied to the sound system and the telephone system. Educational clients have asked for their video system and the telephone system to be interfaced to the data network. Most people would like to be able to run all of their systems from one central, easy to use, location. From this our clients are realizing that often the power is not in the equipment but in its ability to interface to other equipment - systems integration!

Providing a systems integration solution is not always easy. It requires expertise in all facets of low voltage systems and the experience to know how to make the systems work together. This is why we send our highly skilled staff all over North America for the latest in training and certification. This allows us to provide you with the latest in solid technology and avoid passing trends. It gives our people the knowledge that is key to utilizing the technology to its fullest extent.

The part about system integration that our clients like best is the ability to call one phone number for all their needs. Rather than the network contractor blaming the video contractor for a failure or the security contractor blaming the telephone contractor for a glitch, our personnel will take care of everything. That goes for service too. Consider your savings both financially, and in headaches by having Genesis handle all of your system needs.